Reader Reviews

Jeff

I have read Joseph and JoAnn’s book, Clients First, and I was riveted the entire time. Everything that I have believed to be true about “servant leadership” and true care for clients was brought out in this book. Their client service does not come out of a training manual or a seminar, it comes from their hearts. They have…

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Michelle

Dearest Joseph and JoAnn,

Oh my gosh…I am so honored to have the opportunity to be one of the first to read your book. I simply “love it!” I finished in two days. Thank you for sharing this with me.

As I read this book, many things resonated with me and I believe will with your audience/readers, too. I am not…

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Phyllis

I couldn’t put the book down! The book truly exemplifies the character of Joseph and JoAnn. They really do practice Clients First!

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Eddy

I am extremely proud of all your accomplishments, especially your book.

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Brenda

I can’t begin to tell you how flattered I was to be given a copy of your life-changing book! The first time I read it, I devoured it and then read it slowly again, twice. It is masterfully written, both in its content and its simplicity, so that everyone in the world can understand it and put it into use…

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Ken

I was so excited to read Those Callaway’s book. I loved their attitude and excitement they share about their business when they speak. They always give you the feeling they care about their clients. The book Clients First is all about the way businesses should be run. The genuine caring and helping the Callaway’s exude for their clients helps…

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Marta

I finally had interrupted time to read your book cover to cover!

Because I knew you both so well, it felt as if I was actually in a car, restaurant, conference or client’s home with you. My images were so vivid and your words flowed in the book as they did in real life.

So, in order to be objective, I…

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Joyce

First and foremost, thank you for letting me read your book in advance. I really enjoyed reading it.

The book guided me effortlessly through your Clients First transformation, making it possible for your reader to understand exactly how it can become a reality for them too.

I came to realize in the last part of the book that the Clients First…

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Paul

The most compelling components of the book for me are the gem-like snippets of information about Joseph and his relationship with you, which are so beautifully and consistently provided in a self-deprecating and humorous fashion. Of course, Joseph would not have been able to do it any other way.

The sheer terror of the prospect of providing such a public…

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Marge

With all my heart I love this book.

You have done an incredible job. I even felt myself relaxing in the final chapters and actually slowing down. That isn’t an easy task for me.

It is sensitive, humorous, direct, reflective, specific and so much more.

You have provided the keys and roadmap. The examples you used (both real estate and not) are…

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Andrew

Thank you for sending me a copy of your book! I can’t tell you how excited I am to read it. You are the example that I preach to every agent that I work with as well as my fellow mortgage officers. Your impact on me by watching how you conduct your business has been one of the things…

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Paul

In my opinion, a book is a bucket list. Fantastic accomplishment! I loved the book’s simple and direct message: Clients First through caring, competence, and honesty.

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Heidi

I am writing to thank you for the autographed copy of ‘Clients First.’ I LOVED IT. I read it like a love story but it was sprinkled with humor and filled with ‘little’ moments for me. I will carry the lessons I learned with me always.

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Connie

Thank you so much for giving me the opportunity to read your manuscript. I truly felt honored that you trusted me and wanted my opinion. I absolutely loved it and can’t wait to see this book (books) take off like rockets! Can’t wait to get the actual book!

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Scott

I am so appreciative for the advance copy of your book and as a result, I am moved to a level of self-reflection that I am long overdue. Self-examination can be an arduous process and is avoided by everyone at some point; I trust your book will be a catalyst for many.

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Tim

You are the greatest! Thank you for the book! I read the first chapter and if it wasn’t half-day Wednesday and time to throw the Frisbee, I would be into Chapter 2. You are truly inspirational !

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Brian

First of all, I am about halfway through your book and, so far, it is wonderful! A couple of weeks ago, I travelled to South Africa to conduct a 2 day workshop on Loyalty Marketing. In my workshop, I shared your story of the “lady in the blue suit” and showed your book. It was a great illustration of…

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